Client Testimonials

Hear what our clients have to say about our real estate services.

We found Katie by searching Reddit “best agent in Burlington” and saw great reviews for her being an agent full of integrity, experience, authentic and down to earth. Bonus that she was born and raised in Burlington. She has a dog and children (now grown) that she raised in Burlington and knows in great detail all the neighbourhoods, schools and activities.

There was an instant connection the first time we met Katie, as if we were old friends. She knew exactly what we were saying when we told her what we were looking for and sometimes she even knew what we wanted before we did. Our search was for a house to call a home and the right fit for our entire family; elementary school for our son, dog parks for our 2 dogs and walkability to shops and amenities. Not being from Burlington she helped us choose an area that suited our lifestyle, budget and even style of house.

Katie never rushed us through a viewing or pressured us in any way. When you are with Katie, she gives you her full attention; walking alongside through the viewings, but also giving space when needed and all without being attached to her phone screen or being distracted, she is so in-tune with the clients needs and so attentive. Katie is very professional and smart – and at times she was our voice of reason when we got too excited or disappointed about a house.

We actually looked forward to hanging out with her and she made the stressful task of looking for a house in a crazy market – fun! We found our perfect home and neighbourhood in Burlington; our son loves his school and we are so happy. We miss hanging out with Katie and hearing what local activities and adventures she got up to over the week-ends. I would recommend Katie in a heartbeat. Thanks Katie! ”

– Kim and Derek

Katie was phenomenal. She made us feel at ease and walked us through every aspect of the sale process. I would highly recommend Katie to anyone and if she’s a representation of your other agents your company will continue to be very successful.”

– John

To put it simply, working with Alex was effortless. His service was absolutely impeccable, very professional, and was always reachable by phone, text or email. We had a very busy few days of showings at our home and he kept us up to date on when the showings were and was very attentive to us during the entire process. To sweeten the deal, we ended up getting 6 offers on our home and we sold over asking. Doesn’t get much better than that! We will be recommending Alex to all of our friends and family and will be using Alex for our future purchases/sales. Thank you Alex, we are so grateful for you!”

– Erinn & Michael

Katie Reynolds: 1. Is Curious – she asked questions rather than giving me a sales pitch. I was guided, not manipulated. 2. Has a Technological Mindset and is resourceful. 3. Has Emotional intelligence – understood my needs, solved problems using effective skills. 4. Is Self-motivated, has hustle. 5. Is Honest. 6. Listens – quickly ascertained my needs. 7. Has Experience. 8. Good Energy – down to earth, positive.”

– Pamela

Alex was so amazing to work with! He always had our best interests in mind and made looking for a house in this market less stressful! Alex was always willing to answer questions and make time for even the smallest inquiry. We are VERY grateful that Alex was our agent, and he even helped us get our new home under listing price!”

– Maddison & Mykyta

Alex is the best agent I have ever worked with. I will purchase all of my investments and futures properties with him. I will highly recommend him to anyone”

– Mario Z

“A very reliable, knowledgeable person who install confidence and trust He definitely has the magic touch and will recommend him with no hesitation”

– Karim & Maya

“As first time home buyers, we had so many questions at all times of the day and Alex always was prompt in his responses and was very calming and reassuring when needed. As a very anxious person, Alex and the team truly took all my worries away during the process and I always felt like I was in the best hands. Closed on the condo we wanted and we are so grateful to Alex and the whole team at Royal Lepage Burloak for everything he / they did to get us here!” 

– Maria & Dan

Katie Reynolds was hands down the best real estate agent we’ve ever dealt with ! She was very compassionate, attentive to our needs and concerns, a truly caring person. She always had time for us no matter how busy she was, she truly made us feel important and at ease during an otherwise stressful process of buying a condo and the selling our home. We’re so happy with the results, we were truly blessed to have found her !!” 

– Louise Scarlino

I was fortunate enough recently, to have worked with Katie Reynolds, buying a property and selling a property. She had a listing in a building with a unit that I was interested in. I called her and she was able to see me in short order. I found her to be very friendly and knowledgeable. I inquired whether she could sell my place allowing me to buy the place she was showing me. She came with me that same day. So the wheels start to turn. She listed my place at a great price and got basically what we asked for it, in a very competitive market. Going through buying and selling, at times, was a stress for me and silly questions came up in my mind. I was trying not to be too much of a pain, (with 1 million questions that came up in my mind) but would send a text message or a call and Katie always got back to me within minutes no matter how silly the question. I always apologize for those silly questions and she never made me feel as if they were silly at all. I really appreciated that. We were made able to make a good deal on both properties. She was able to sell mine so I was able to buy the one I looked at. All within just a few short weeks. I really enjoyed working with Katie and would/will recommend her to any of my family or friends.

– Stephen Turnbull

We have used Katie Reynolds in the past several times. She has always been very professional and is great to understand what we are looking for. We have recommended her to several family members that have all used Katie. And everyone is very happy with her services. Thank you, Katie.

– Terry and Darlene Alford

Working with Katie Reynolds and her team made our buying and selling experience straightforward and enjoyable! She was regularly available to answer any questions and concerns we had about our current and new properties, and made sure to find out the things she wasn’t certain about. Her knowledge of the area is a massive asset in the hunt for a home and she has many connections in and around Burlington. Her team went above and beyond to make our home ready to sell and the process was made simple by her experience and great attitude. We wouldn’t hesitate to recommend Katie and her team to anyone looking to purchase or sell their home in Burlington.

– Shannon Stark

Alex recently helped us with the sale of our house and he was nothing short of amazing! It was a hard choice for us but Alex made it quick and had it sold within 24hours. Alex is honest, professional and takes great pride in making sure his clients are happy. We also had the privilege of meeting Katie who was also so helpful in the process. They are a great team. If you are looking for someone to work very hard for you Alex is the guy. It can be an overwhelming process so having a great realtor like Alex is a no brainer.
Can’t wait for you to help us find our forever home.

– The Russell’s

Can’t say enough about the fabulous experience we had with Alex when selling our home in Burlington. Within a week from the time we reached out to him, he was hanging the SOLD sign. He quickly brought in a photographer to take professional grade pictures, and worked effortlessly with us to price our home according to the homes selling that week in our area! Our home sold with 24 hours of the listing hitting the market, and for over our asking price. So happy to have met him and would not hesitate to recommend him to all our friends and family. If you are in the market , buying or selling, reach out to Alex, you won’t be disappointed.

– Carole & Ron Lowes

We are so lucky to have had the opportunity to work with Alex and his team. Alex made sure we got a great price for our condo, whilst also finding us the perfect home for our growing family! Thank you so much!!

– Jessica & Jeff

Our family lost our grandmother in September and when it came time to sell her house, Alex was the obvious choice. The house was very old and we knew only investors were going to look at purchasing the house. Alex had a great client list and we were able to make a sale in one day for a price everyone was happy with. There were a few hiccups in the months to follow but Alex went above and beyond to help both parties and make sure the house closed with ease. In the future, my family will use Alex as our realtor and we highly will recommend him to others. Alex always calls or texts back within minutes of any question, and kept our family in the loop throughout the whole process. Thanks again Alex.

– Blair Fedyszyn

Alex Ziljstra was our agent and we could not be happier. Alex and his team did an outstanding job from the initial contact, to amazing professional photos and constantly being in communication with my wife and I. We felt comfortable knowing Alex had our best interests at heart and wasn’t simply looking for a quick sale. Alex combines professionalism, service, and vast knowledge of the industry. Wouldn’t hesitate to use Alex Ziljstra again! Thanks for all your help!

– Caitlin and Christopher Elias

Katie was amazing to work with. She was kind, patient, dedicated and we had a lot of fun buying a house with her. We feel really fortunate to have had her as our agent and would highly recommend her to anyone else looking to buy a house.

– Lindsey Elizabeth Falk

Alex Zijlstra was our agent and we could not be happier. Alex and his team did an outstanding job from the initial contact, to amazing professional photos and constantly being in communication with my wife and I. We felt comfortable knowing Alex had our best interests at heart and wasn’t simply looking for a quick sale. Alex combines professionalism, service, and vast knowledge of the industry. Wouldn’t hesitate to use Alex Zijlstra again! Thanks for all your help!

Caitlin and Christopher Elias

Alex is a very attentive professional. Always available and had our best interests in mind. I would highly recommend him.

Gary & Melissa

Alex was referred to us, and from our first meeting we felt entirely comfortable that our needs would be met.
He was ALWAYS at our “beck-and-call”, and responded promptly putting us at ease.

We had some challenging queries arise, and Alex didn’t hesitate to source out the info, and lead us to a positive conclusion. The selling process went smoothly, and as “new techies” Alex was so very patient in guiding us through the final sale of our home.

We had heard that “Alex gets the job done”, and we can certainly attest to that!
Thanks Alex for a great selling experience!

S & G Hill

Katie is extremely professional, knowledgeable, dependable and trustworthy. She is an expert in her field and our ‘go to’ without hesitation. We felt comfortable and our interactions never felt rushed. Alex was always kind in his communications with us and would take the time and effort to make us feel reassured.

– Cheryl Lynn Moore

Alex was our agent and he was a dependable and reliable professional. Everytime we reached out to Alex with a Query he would guarantee personalised and prompt response with a solution oriented approach to our concerns. We felt comfortable and our interactions never felt rushed. Alex was always kind in his communications with us and would take the time and effort to make us feel reassured.

Would definetly recommend Alex.”

– Stuart & Nabeela

Alex acted as a “trusted adviser” – I really feel that he understands the huge responsibility that he bears helping people to find the right home and the right price. His patience while we were figuring out what we needed gave us time to make the right decision!

– Robert Pattison 

Attentive! And so very easy to work with!! Professional!!

Susan & Steve Riddell

Katie made me feel completely at ease with my first home purchase. She provided detailed information about the overall process and answered all my questions and concerns fully. Wonderful experience!

– Jeff Wallace

Trustworthy and professional. Did not feel any pressure.

– Rita Formiglio & Shaun Berrington

Lots of things to learn and work on, but we couldn’t be happier! You made such an amazing impact on us throughout the entire endeavour that is buying your first home. Thank you so much!!!! It most certainly wouldn’t have been the same without your guidance and patience (14 houses we saw?). All the education and experience you provided us made a huge difference for both Alanna and Andrew.

– Alanna and Andrew

Preparing and selling a home can be an exhausting process and in today’s market the right decision can be hard to make. Having someone to guide and reassure you through that process makes all the difference and Katie did just that for our family. Not only was she incredibly professional, but addressed our concerns and answered our questions genuinely and honestly. Her guidance in staging and pricing our house ensured a quick and satisfying sale. Her knowledge of the surrounding market helped us to make informed decisions. She was confident, patient and was always there when we needed her. We would HIGHLY recommend her to anyone looking for a reliable, professional and trustworthy agent. She will go above and beyond for your family and for your home.

– Janice and Martin Knight

“Katie Reynolds never lost her enthusiasm or her professionalism during a long fourteen month quest to find us a home. She consistently advocated and supported us. She was patient and kind helping us navigate a market we were not previously familiar with and rejoiced with us when we (finally!) bought our house. We recommend her wholeheartedly to anyone even thinking of the move to Burlington. ”

– Holly and Jeff

Katie is a very skilled, no nonsense professional. She is extremely knowledgeable and talented. We have been using Katie for all of our real estate needs since 2015. Simply stated , she is above any other professionals we have used in the past. Katie gets to know her clients and establishes a ongoing relationship built on trust. Her communication skills are top notch and she is always available to answer any questions or concerns you might have.

Katie is the one and only person we would trust with the largest purchase we will ever make. She genuinely has your best interests at heart. Katie is honest, straight forward, and extremely caring. Thank you Katie!

– Cheryl and Joel Moore

Even though I was told by many that November is not the time of year to try and sell your home, I knew that with the right Representation and exposure, I would accomplish this goal. When I decided to list my home for sale, who better to call upon than the person that I bought it with… Katie Reynolds.

The pictures that she took for my listing, made my house look so good I was having second thought about letting it go!

2 Open Houses, and less than 30 Days I am happy to say my home is wearing a new sign…”SOLD!” I would strongly recommend Katie Reynolds.

– Mary O’Malley

Katie Reynolds recently sold our house and she was absolutely amazing to deal with. She made herself available, explained the process in great detail and gave us regular updates. Katie is professional in her approach and ensures her clients are satisfied. We enjoyed the experience so much that we again used her services for the purchase of our new home. Katie is a great real estate agent who can make a stressful situation be a great and exciting experience. We would definitely recommend anyone to use Katie’s help when selling or buying a new home. She is fantastic!

– Roxanne & Rob

My husband and I worked with Katie when moving from our starter home to our family’s forever home. Katie was very easy to work with from the start. She was organized and had a plan to help us get what we wanted for our home and understood the wants and needs we had moving forward. Katie listened with genuine care and concern for our family. Her openness made for excellent and professional communication. She really learned about us and what we needed to help us best find our forever home. Katie was patient when showing us prospective homes all across the city. She was proactive and effective, not at all pushy, when she did indeed find our family the PERFECT forever home, checking off literally all our “must have” boxes. When it came to selling our home, Katie took our lead, but skillfully guided us gently along through the process of our open house and eventually through all the offers to help us make the best deal in the end. My husband and I found her very approachable and easy to talk to throughout the process and it’s entirety. After we moved in, Katie followed up to make sure we were enjoying the house as much as she knew we would. We would highly recommend Katie Reynolds if you want an honest, professional, and successful working relationship with a Realtor, who truly has your best interest at heart.

– Katie and Ryan

“ A very professional and informed individual who knew the market, listened to what we wanted, and helped us find a great home.

– Taylor Kretz & Chris Bishop”

Our real-estate agent Alex was hard working and dedicated to us and selling our home. He was very knowledgeable and committed to helping us reach our goal. We would highly recommend him to anyone and will definitely use him again.

– Tina & Andrew Howarth

We’d like to take the opportunity to commend Alex on his professionalism in helping us with two recent real estate transactions in Oakville. We are advocates for a family member with health issues. The seller physically needed to downsize to a one floor layout, his three level townhouse condo was becoming unmanageable.

Alex took the time for well over a year helping us find a suitable floor plan, and after finding the perfect place, guided us through the transaction, to a smooth and happy result. We took on the responsibility of rehabbing the townhouse. Alex made helpful recommendations during renovation to affect the best possible outcome. One day following Alex listing the house, we had a very good offer, and within one week, we have a SOLD sign on the property. Thank you Alex,

– Robert & Phylis Huntley

Alex provided the most professional, efficient and effective service I’ve ever experienced. With a personal history of over 30 property purchases, my recent home purchase with Alex proved to be the best. He listened, assessed and truly went to work to find the perfect place for me. Thank you Alex and team.

– Bill Lane

Alex was an amazing agent – he really helped us figure out what we needed in a fairly lengthy search and got us the right property. He knows his market incredibly well and we trusted his advice completely. Highly recommend him!

– Kate Pattison

We commissioned Alex to help us find an multi unit investment property in the GTA. Alex didn’t hesitate to meet or speak with us at all hours during the day (and night). Finding a property that met our strict criteria was tough and we commend Alex for his dedication to detail & knowledge in the markets we were looking in. I look forward to working with you in the future! “

– Andrew Schneider

After the death of a family member, we put the house up for sale. Since we did not reside in Ontario, this was problematic. We needed to find an agent that was professional, trustworthy and with whom communication was easy. Alex Zijlstra had all these qualities and even more.

He was accessible at all times, so we could follow the sale of the house even though we were many miles away. He was also able to find qualified trades/workers to make the necessary repairs to the house before putting it on the market.

The house sold very quickly and we were informed daily about the visits and the progression of the sale. Without a doubt we recommend and thank Alex for his professionalism in this transaction.

– The Dagenais Family

Alex is genuinely happy to please his clients. He was so helpful with the selling of our first home, and made the process extremely straight forward and very pleasant. He goes above and beyond what his job entails. I would and have highly recommended him to many people looking to buy or sell. Super professional and thoughtful guy!

– Natalie, Kyle & Adley

Alex is diligent, attentive and thorough to ensure he shows you the homes that suit your actual needs and criteria. He found us an amazing first home that met all of our dreams, while also giving us a detailed analysis of the market within the area so we knew we were making the right choice. Shopping for a first home is always a little nerve racking, but Alex made it an exciting and confident process. We can’t wait to work with Alex again!

– Adam and Adreanna (First time home buyers)

I used Alex’s services to sell my house and purchase a new home. Alex was amazing at listening to my wish list and showing me houses that not only met, but surpassed that list!! He was very knowledgeable of the market and knew when to list my home at the perfect time so I could get the best price! We ended up in multiple offers on my purchase and Alex guided me through the process and explained in detail how to be successful. I can’t say enough about my experience with Alex! Thank you!

– Jess

Alex helped my husband and I find a wonderful investment property. This felt like a daunting prospect when we first started looking on our own but once we hired Alex all our trepidation was gone. Alex is knowledgeable, conscientious and respectful. He listened to what we wanted and educated us along the way. We are very happy with his service and will hire him again!

– Karin & Don

Everything was absolutely amazing! Alex was so helpful and answered questions we had right away. I was blown away with Alex’s response rate; it was always within minutes! He made time for us to see a house within hours of me contacting him. Alex walked us through every step, every signature and explained in detail what was happening and the next steps to purchasing our home. I could not have picked a better agent to work with. Alex was above and beyond what I could ever have hoped to have in an agent.

– Zoe & Cam

Alex Zijlstra helped my son and daughter-in-law buy their new home and sold their old one in a matter of days. He was very prompt, honest and very professional on all counts. I would proudly recommend him to everyone interested in buying or selling. Kudos to you Alex Zijlstra!

– Sandy Lapp

We have used Alex numerous times for buying and selling homes and every time it has been an exceptional experience. He is extremely professional and is very quick to respond to inquiries. We will continue to use Alex in the future for any real estate needs.

– Jarret & Emily

Alex was always available and quick to reply and answer our many questions. Even during the busy holiday season. A true professional who is very knowledgeable about the business of buying and selling. We couldn’t be happier with our choice to use Alex and his team for our purchase and sale. Thank you for making our transition so easy. We will be recommending and using them in the future. .

– Jeff & Laurie

Couldn’t have asked for a better experience. Dan helped me purchase my first home which was a large and complicated task to say the least. But he constantly went over and above to take the burden and confusion off of my shoulders. He dedicated his time and energy to ensure every little detail was taken care of. Wouldn’t have done it any other way, and I would definitely recommend Dan for anyone purchasing a home!

– David Brennan (First Time Home Buyer)